Refund Policy
This Refund Policy outlines the terms and conditions regarding refunds
Refund Policy
This Refund Policy outlines the terms and conditions regarding refunds for the services and features provided through our Personal Diary Management Software.
1. Eligibility for Refunds
Refunds will only be considered for users who have encountered issues that prevent them from using the features as described. To be eligible, the issue must be reported within 14 days of purchase.
2. Conditions for Refund
Refunds will not be provided if the user simply changes their mind or no longer wishes to use the service. Refunds will be processed only if there is a clear issue caused by the software that cannot be resolved.
3. Refund Process
To initiate a refund, please contact our support team at with details of the issue and proof of purchase. Our team will review the request and respond within 7 business days.
4. Non-Refundable Services
Monthly diary downloads and any services related to document generation are non-refundable once the file has been successfully accessed or downloaded.
5. Contact Us
If you have any questions about our refund policy or need further assistance, feel free to reach out to us at Contact Us.
Please review our Terms and Conditions and Privacy Policy for more information about using our services.